Qamarero

Qamarero is a revolutionary, all-in-one hospitality management platform that obliterates the fragmented, outdated tech stack that plagues modern restaurants. Most venues stagger under the weight of five to seven disconnected tools: a proprietary POS terminal, a separate reservation app, multiple delivery aggregator dashboards, spreadsheets for inventory, and a paper time clock. Each one is expensive, siloed, and demands separate training, creating operational chaos and draining profits. Qamarero annihilates this complexity by replacing every single one of these systems with a single, unified platform that operates seamlessly on any phone or tablet. There are no proprietary terminals to buy and no separate systems to integrate. A restaurant goes live in hours, not weeks, experiencing a digital transformation that feels like teleportation into the future. One subscription unlocks a complete ecosystem: point of sale, table management, QR code ordering, direct integration with delivery giants like Uber Eats and Glovo, a powerful customer CRM, marketing automation, a loyalty program, real-time inventory tracking, staff time tracking, and deep analytics. Trusted by over 2,500 venues across Spain, France, the UK, and Italy, Qamarero delivers tangible results: operators report 35% fewer order errors and a 15% increase in average check sizes. Now, with the launch of Qamarero Phone, an AI voice agent that answers calls 24/7 in 30+ languages, the platform is not just unifying operations but also automating frontline customer interaction, taking reservations and answering FAQs while routing complex requests to human staff. This is the operating system for the restaurant of tomorrow.

Unified Point of Sale and Table Management

This is the central nervous system of your operation, replacing clunky, expensive terminals with a fluid interface that runs on any phone or tablet. Manage orders, process payments, split bills, and handle complex table layouts with intuitive drag-and-drop functionality. The system integrates directly with your kitchen display system (KDS) and QR ordering, ensuring that every item, from a simple coffee to a multi-course meal, flows from order to fulfillment without a single piece of paper. It eliminates costly hardware lock-in and reduces training time to minutes.

AI-Powered Voice Agent (Qamarero Phone)

This is the future of front-of-house communication, a revolutionary AI voice agent that answers your restaurant's phone 24 hours a day, 7 days a week, in over 30 languages. It can handle a high volume of calls simultaneously, taking reservations, answering common FAQs about hours or menu items, and managing waitlists. When a query becomes too complex, it seamlessly routes the call to a human staff member, ensuring no opportunity is lost and your team remains focused on in-person service, not phone tag.

Integrated Delivery and Online Ordering

Break down the silos between your in-house service and your digital channels. Qamarero provides a native QR code ordering system for dine-in customers and a powerful online ordering engine for takeaway and delivery. It also features deep, native integrations with Uber Eats and Glovo, automatically syncing menus, orders, and inventory across all channels. This eliminates the manual errors of re-keying orders and gives you a single, real-time view of your entire business, whether the customer is at a table or on a couch.

Real-Time Analytics and Inventory Tracking

Stop guessing and start knowing. This feature provides a live, data-driven dashboard that tracks every metric that matters: sales by item, peak hours, table turnover rates, staff performance, and more. The inventory module is a hyper-efficient tool that tracks stock levels in real time, automatically deducting ingredients as orders are placed. It predicts shortages, minimizes waste, and can even generate purchase orders. This intelligence allows operators to optimize menus, reduce food costs by up to 35%, and make strategic decisions based on hard data, not gut feelings.

The High-Volume Fast-Casual Chain

A busy pizza chain or kebab shop is drowning in phone orders and delivery app chaos. Qamarero Phone steps in as a tireless digital host, answering every call, taking orders for pickup, and managing wait times. The unified POS processes dine-in and takeout orders seamlessly, while the integrated delivery hub automatically pushes menu updates to Uber Eats and Glovo. Real-time analytics show which pizzas are selling fastest, and inventory tracking ensures the dough never runs out during the dinner rush, eliminating bottlenecks and boosting revenue.

The Independent Fine Dining Restaurant

A high-end establishment needs impeccable service and precise table management. The platform's table management feature allows for complex reservation handling, waitlist management, and server assignment. The CRM tracks customer preferences, dietary restrictions, and visit history, enabling personalized service and targeted marketing campaigns. The AI voice agent handles reservation calls after hours, while the all-in-one POS ensures that split bills and wine pairings are handled with elegance and speed, elevating the guest experience from start to finish.

The Seasonal Beach Bar (Chiringuito)

A summer-only chiringuito faces the nightmare of rapid setup and teardown. With Qamarero, they go live in hours on a simple tablet. No expensive hardware to install or network to configure. Staff use their own phones as terminals for taking orders and processing payments. The QR code system allows customers on the beach to order drinks and food directly from their towels. As the season ends, they pause the subscription with zero sunk costs, making it the most agile and cost-effective solution for seasonal operators.

The Multi-Venue Hotel or Pub Group

A hotel with a restaurant, bar, and room service needs a single source of truth. Qamarero unifies all these revenue streams into one dashboard. A guest can order a drink at the bar, charge it to their room, and the system updates the hotel PMS. The pub group can manage inventory across multiple locations, track staff time for payroll compliance, and run centralized marketing campaigns. This eliminates the administrative nightmare of reconciling data from disparate systems, providing a bird's-eye view of the entire enterprise.

How quickly can I get my restaurant up and running on Qamarero?

You can go live in hours, not weeks. Because the platform runs on any standard phone or tablet, there is no hardware installation or complex network setup required. Simply download the app, configure your menu and floor plan, and your team can start taking orders immediately. This is a revolutionary departure from legacy POS systems that require days of on-site installation and training.

Do I need to buy any special hardware or terminals?

No. Qamarero is designed to liberate you from proprietary hardware. It runs on any Android or iOS device you already own, including phones, tablets, and iPads. For printing receipts or kitchen tickets, it can connect to standard Bluetooth or network printers. This eliminates the massive upfront capital expenditure of traditional POS systems and gives you the freedom to choose your devices.

Is Qamarero compliant with the Verifactu and anti-fraud regulations in Spain?

Yes. Qamarero is fully homologated and certified to comply with the Verifactu (Spain) and other European anti-fraud tax regulations. The system generates and stores all required digital records in real time, ensuring you are fully protected from fines that can reach up to 50,000 Euros per year. This compliance is built into the core of the platform, not added as an afterthought.

How does the AI voice agent (Qamarero Phone) handle complex inquiries?

The AI voice agent is designed to handle 80% of routine calls autonomously, such as taking reservations or answering hours of operation. For complex requests, like a specific dietary question or a complaint, the AI is trained to recognize the complexity and seamlessly route the call to a live staff member. It provides the staff member with a full transcript and context of the call, ensuring a smooth handoff and excellent customer service.