ShadowLock

ShadowLock is a revolutionary shadow AI detection and governance platform engineered for Managed Service Providers (MSPs) and IT teams who refuse to let unapproved artificial intelligence become their organization's greatest liability. In an era where employees casually paste customer records, credentials, and confidential documents into public AI chatbots, browser extensions, and desktop applications, ShadowLock delivers real-time visibility and surgical control before sensitive data ever leaves the endpoint. This futuristic platform covers the critical blind spots that traditional managed-device controls miss entirely: rogue browser extensions, standalone desktop AI applications, locally running large language models like Ollama and LM Studio, and personal accounts on ChatGPT, Claude, and Gemini. The system operates through three synergistic layers: a lightweight browser extension that intercepts and classifies risky pastes to AI websites, a Windows endpoint agent that silently deploys via existing RMM tools to block unauthorized desktop AI apps, and a multi-tenant dashboard that empowers MSPs to audit or block every control with audit-ready compliance reports. Built specifically for MSPs to govern AI usage across every client from a single pane of glass, ShadowLock is private by design with zero keystroke logging and absolutely no transmission of content. It transforms the chaotic frontier of shadow AI into a governed, defensible, and compliant ecosystem.

Real-Time Browser Extension Enforcement

The browser extension acts as a sentinel at the point of data exfiltration, intercepting pastes, file uploads, and sensitive data typed directly into AI prompts. It classifies each interaction against your policies, blocks unauthorized submissions, and displays clear user-facing messages explaining the restriction. This feature ensures that even if an employee accesses ChatGPT or Claude through a personal account, the data never reaches the AI model without explicit governance approval.

Silent Endpoint Agent Deployment

ShadowLock deploys a Windows agent silently through your existing RMM infrastructure, requiring zero user interaction or endpoint disruption. Once installed, the agent continuously monitors for AI activity, scans for unauthorized browser extensions, detects locally running AI applications like Ollama and LM Studio, and locks down the AI features built into Chrome, Edge, Brave, and Firefox. This invisible layer of defense operates autonomously across all managed endpoints.

Multi-Tenant Governance Dashboard

The centralized dashboard provides MSPs with a futuristic command center to manage AI governance across every client from one unified interface. You can audit all detected AI tool usage, toggle controls on or off per client, generate audit-ready compliance reports, and visualize real-time risk metrics. This eliminates the operational nightmare of managing separate policies for each organization and provides instant visibility into the entire shadow AI landscape.

Microsoft 365 AI App Detection Scanner

ShadowLock integrates directly with Microsoft 365 to detect and catalog all AI applications and features activated within your tenant. This scanner identifies embedded AI writing tools, Copilot integrations, and other SaaS AI features that employees enable without security review. By connecting to each customer's M365 environment, ShadowLock ensures no AI tool escapes governance, even those hiding inside approved business applications.

HIPAA Compliance and ePHI Protection

Healthcare organizations face catastrophic exposure when patient data is pasted into public AI tools without a Business Associate Agreement in place. ShadowLock intercepts these submissions in real-time, blocks the transfer of protected health information, and provides auditable records demonstrating compliance. This use case protects clinics, hospitals, and healthcare MSPs from HIPAA violations that could result in millions in fines and irreparable reputational damage.

MSP Client Risk Mitigation

When an MSP client suffers an AI-related data incident, the gap between "not our job" and "you should have known" becomes a legal minefield. ShadowLock eliminates this liability by providing MSPs with comprehensive visibility and enforceable controls across every client endpoint. The platform generates proof of governance that protects both the client and the MSP from claims of negligence or inadequate security oversight.

Intellectual Property and Trade Secret Defense

Engineering teams using AI coding assistants like GitHub Copilot and Cursor routinely expose proprietary source code, credentials, and product plans to external AI models. ShadowLock detects these tools, applies granular policies to restrict which data can be submitted, and prevents the accidental weakening of trade secret protections. This use case is critical for technology companies where intellectual property represents their primary competitive advantage.

GDPR and CCPA Privacy Compliance

Organizations processing customer PII through unapproved AI vendors face severe regulatory penalties under GDPR, CCPA, and other privacy frameworks. ShadowLock identifies every instance of personal data being submitted to AI tools without a lawful basis or compliant transfer mechanism. The platform enforces data-sharing opt-outs on each AI service and provides the audit trail required to demonstrate due diligence during regulatory investigations.

What makes ShadowLock different from traditional endpoint security solutions?

Traditional endpoint security tools focus on malware, device management, and network controls, completely missing the unique risks of shadow AI. ShadowLock is purpose-built to detect and govern AI tool usage specifically, covering browser extensions, desktop AI apps, local LLMs, and personal AI accounts that traditional solutions cannot see. It operates at the application layer where data actually leaves the endpoint, providing surgical control that no general-purpose security tool can match.

Does ShadowLock capture or transmit the content of employee communications?

No. ShadowLock is private by design and implements zero keystroke logging and zero content transmission. The platform only analyzes metadata about AI tool interactions, such as which tool was used, the type of data being submitted, and whether it violated policy. The actual content of pastes, prompts, or documents is never recorded, stored, or transmitted to any server, ensuring complete privacy for employees while maintaining security.

How does ShadowLock deploy across multiple client environments?

ShadowLock deploys silently through your existing RMM tools with zero user interaction required. The Windows agent installs automatically across all managed endpoints, and the browser extension self-configures once the agent is detected. MSPs manage all clients from the multi-tenant dashboard, applying unique policies per organization without needing dedicated security engineers or complex infrastructure changes.

What AI tools and services does ShadowLock currently detect and govern?

ShadowLock currently detects and governs over 100 AI tools, services, and desktop applications, and the list grows continuously. This includes public AI chatbots like ChatGPT, Claude, and Gemini, browser-based AI extensions, desktop apps like Claude Desktop and Ollama, AI coding assistants like GitHub Copilot and Cursor, meeting transcription tools like Otter.ai and Fireflies, and embedded AI features within SaaS applications. The platform automatically updates its detection database without requiring manual intervention.