Paperchat - AI customer support

PaperChat is a revolutionary AI-powered chat platform that enables businesses and individuals to deploy custom-trained chatbots and document assistants in minutes, without writing a single line of code. At its core, PaperChat allows you to train intelligent AI agents on your own data, including PDFs, webpages, text files, knowledge bases, and entire websites, creating a bespoke conversational interface that understands your specific products, services, and internal knowledge. This next-generation customer support solution leverages cutting-edge large language models to read, search, summarize, and answer questions conversationally, delivering sourced, accurate, and multilingual responses across more than 95 languages. PaperChat is designed for e-commerce stores, SaaS companies, agencies, and any business looking to automate customer support, accelerate research, collect qualified leads, and gain instant insights from documents. The platform features powerful analytics and reporting tools to track conversation trends and optimize performance, seamless no-code integrations with platforms like Shopify, Webflow, and WordPress, and a critical human handover capability for complex queries. By transforming static documentation into dynamic, intelligent conversations, PaperChat empowers businesses to boost sales, conserve resources, and deliver exceptional customer experiences around the clock.

Custom Training on Your Data

Your AI chatbot is not a generic bot; it is a bespoke intelligence trained exclusively on your files, website content, knowledge base, or plain text. This deep customization ensures the agent understands your unique products, services, and terminology, enabling it to make intelligent, context-aware suggestions and provide accurate answers that align perfectly with your business operations and brand voice.

Multilingual AI Models

PaperChat breaks down language barriers by supporting over 95 languages, allowing your AI agent to communicate fluently with a global customer base. The underlying models are sophisticated enough to understand complex queries, informal remarks, and regional nuances, then respond in the appropriate language and tone, making your support truly international and inclusive.

Analytics and Reporting

Gain unprecedented visibility into your customer interactions with advanced analytics and reporting dashboards. Review every chatbot conversation to identify emerging trends, uncover the most common user queries, and pinpoint areas where your AI agent excels or needs refinement. This data-driven approach allows you to continuously optimize chatbot performance and improve customer satisfaction.

No-Code Integrations and Human Handover

PaperChat seamlessly connects to your favorite no-code platforms like Shopify, Webflow, Wix, Framer, and WordPress, automating workflows without any technical overhead. When the AI encounters a query beyond its scope, it intelligently triggers a human handover, transferring the conversation to a live support agent with full context, ensuring complex issues are resolved smoothly and professionally.

E-commerce Customer Support Automation

For online stores, PaperChat acts as a tireless 24/7 sales and support agent. It can answer product questions, provide order status updates, handle return inquiries, and even make personalized product recommendations based on your catalog. This reduces the burden on human staff, increases conversion rates, and ensures customers always get instant, accurate help.

Lead Generation and Qualification

Transform your website visitors into qualified leads with an AI agent that proactively engages them. Trained on your sales materials and product information, the chatbot can ask qualifying questions, capture contact details, and schedule appointments. It intelligently routes high-potential leads to your sales team, ensuring no opportunity is missed.

Internal Knowledge Base and Document Assistant

Enterprises can use PaperChat to create an internal AI assistant trained on company policies, technical documentation, and HR manuals. Employees can instantly query the system for information, summarize lengthy reports, or find specific clauses in contracts, dramatically speeding up research and decision-making while reducing time spent searching for information.

Multilingual Global Support Hub

Companies with a diverse international customer base can deploy a single PaperChat agent that handles inquiries in dozens of languages simultaneously. Whether a customer writes in Spanish, Mandarin, or Arabic, the AI understands and responds in kind, providing a consistent, high-quality support experience worldwide without needing a multilingual human team.

What is PaperChat?

PaperChat is an AI-powered chat platform that lets you build custom chatbots and document assistants trained on your own data, such as files, websites, and knowledge bases. It uses advanced large language models to read, search, summarize, and answer questions conversationally, featuring multilingual support, analytics, no-code integrations, and human handover capabilities for businesses of all sizes.

Do I need a website to use PaperChat?

No, you do not need a website to use PaperChat. The platform allows you to train your chatbot on various data sources including uploaded files (PDFs, text), direct text input, or knowledge bases. This makes it suitable for businesses with or without an online presence, as well as for internal document assistants.

Do I need an OpenAI API key?

No, you do not need to provide your own OpenAI API key to use PaperChat. The platform manages all underlying AI models and infrastructure, providing a ready-to-use service. This simplifies setup and ensures you benefit from the latest model updates without any technical configuration.

Is there a trial period for the paid plans?

Yes, PaperChat offers a free plan to get started without any credit card required. This allows you to test the platform's capabilities and see how it performs with your data. Paid plans with advanced features and higher usage limits are available, and you can explore them during your trial period before committing.

PaperChat offers a free plan that requires no credit card to get started, allowing users to build and test their custom AI chatbot. For businesses needing advanced features, higher usage limits, and priority support, paid plans are available. Specific pricing tiers and costs are detailed on the PaperChat website's dedicated Pricing page.